To anybody interested, bug report 803 was filed to
address problems with using kbugbuster with the Trinity bugzilla.
The good news is kbugbuster does connect to the Trinity
bugzilla. Although probably needing attention to better support newer versions of bugzilla, I believe only some nominal patching is required to restore pleasurable viewing functionality to kbugbuster.
The most noticeable problems are 1) Trinity is not the
default server and 2) failure to correctly parse the XML.
Please read the bug report to help. I am working on a
nominal patch to fix some kbugbuster branding issues and to add the Trinity bugzilla to the server list. I will upload the patch soon.
Yes, there is Deskzilla, a Java app. Restoring
functionality to kbugbuster is more palatable and allows us to eat our own dog food. :-)
Deskzilla is nice though :-) but seriously I'd much rather use kbugbuster provided it works well.
I attached a patch to bug report 803 to fix branding, the default server, and the server list.
I'll need help to patch the XML parsing. If we get that much fixed then kbugbuster will be in much better shape. I can browse the Trinity bugzilla by bug number but that is all for the moment.
Darrell