To anybody interested, bug report 803 was filed to address problems with using kbugbuster
with the Trinity bugzilla.
The good news is kbugbuster does connect to the Trinity bugzilla. Although probably
needing attention to better support newer versions of bugzilla, I believe only some
nominal patching is required to restore pleasurable viewing functionality to kbugbuster.
The most noticeable problems are 1) Trinity is not the default server and 2) failure to
correctly parse the XML.
Please read the bug report to help. I am working on a nominal patch to fix some kbugbuster
branding issues and to add the Trinity bugzilla to the server list. I will upload the
patch soon.
Yes, there is Deskzilla, a Java app. Restoring functionality to kbugbuster is more
palatable and allows us to eat our own dog food. :-)
Darrell