13 Oct
2020
13 Oct
'20
4:53 p.m.
Dne út 13. října 2020 Michael via tde-users napsal(a):
On Monday 12 October 2020 08:33:47 pm Felix Miata
wrote:
As Michele mentioned, we have been using TDE Gitea Workspace (TGW) since
May 2018 and it has proven to be very successful.
Because Issues is an integral part of Gitea, it is a very well integrated
part of the development process and therefore as developers we prefer
Issues in TGW. After all, pull-requests are also processed as Issues.
Therefore, it is certain that Issues in TGW will be used, and the question
is, is there any really good reason to use Bugzilla as a second system for
the same purpose? I'm aware that Bugzilla has more years of experience
with bug tracking systems, while Issues in TGW may be less mature, but,
sorry Felix, that's not enough reason.
Slávek Banko via tde-users composed on 2020-10-13
03:07 (UTC+0200):
Felix brings up a point I wouldn’t have considered, how usable the
software is by the primary users of the software.
The bug reporting software won’t be used very often by most people who
are only on this, the users list. So asking us seems, to me, to be the
wrong people to ask.
My opinion? You developers decide. What’s best for you?
First of all, we need to discuss and decide
whether we want to
continue using Bugzilla.
Mozilla's bug tracking software is the best bar none. The original.
Lots of thought over more than two decades has gone into building into
what it is.
I have nothing but trouble no matter what I'm trying to do with all
the other trackers.
Google can't even tell me what a TGW tracker is, thinks it's all about
golf. We the users will basically have to learn the software
the first time we
want to create a bug report. So, what software that is, seems pretty
much irrelevant to us???
I guess all I’d ask for is a clearly labeled, “Noobs start here” link so
if/when I do need to file a bug report, I have a well defined checklist
of what exactly to do to file it so it’s useful. And really well
defined! Start with the basics like, “install package debug-xyz,” “run
the program by ???,” “copy/paste the output of xyz,” “stuff!”
Michele posted a link to a wiki page with instructions. However, here it
may be a good idea to split this one page into multiple pages according to
purpose - common information, for users and for developers. From the
previous discussion about the web server, here is a plan to improve the
Get Involved page so that it contains essential information and links -
instructions for reporting issues are one of these things.
As Michele mentioned, here we will also have to change the integration into
TDE applications - the Report a bug/enhancement menu item. So more work
will be needed here.
Best,
Michael
____________________________________________________
Thank you for your opinion!
That was helpful.
Cheers
--
Slávek