On Monday 12 October 2020 08:33:47 pm Felix Miata wrote:
Slávek Banko via tde-users composed on 2020-10-13
03:07 (UTC+0200):
First of all, we need to discuss and decide
whether we want to continue
using Bugzilla.
Mozilla's bug tracking software is the best bar none. The original. Lots of
thought over more than two decades has gone into building into what it is.
I have nothing but trouble no matter what I'm trying to do with all the
other trackers.
Google can't even tell me what a TGW tracker is, thinks it's all about
golf.
Felix brings up a point I wouldn’t have considered, how usable the software is
by the primary users of the software.
The bug reporting software won’t be used very often by most people who are
only on this, the users list. So asking us seems, to me, to be the wrong
people to ask.
My opinion? You developers decide. What’s best for you?
We the users will basically have to learn the software the first time we want
to create a bug report. So, what software that is, seems pretty much
irrelevant to us???
I guess all I’d ask for is a clearly labeled, “Noobs start here” link so
if/when I do need to file a bug report, I have a well defined checklist of
what exactly to do to file it so it’s useful. And really well defined!
Start with the basics like, “install package debug-xyz,” “run the program
by ???,” “copy/paste the output of xyz,” “stuff!”
Best,
Michael