8 Apr
2014
8 Apr
'14
7:43 a.m.
I have a client whose sound has suddenly died, after
running well
since the system was installed. (Six months?? A bit more?) The
obvious explanations are user error (clicked something without
realising) or dead hardware.
She is running Debian Wheezy with TDE 3.5.13.2 on an oldish Dell
laptop. Since I haven't got the laptop here, I haven't got its
specs. I cannot have the laptop to work on for the moment, since she
is using it a lot for now.
All suggestions or explanations welcomed,
Lisi
Hi Lisi,
At first, I think that checking that all of the on/off check boxes in Kmix is a good
option.
Then, some laptops has a function keys, on the same keys as F1, F..., where you can press
FN+ (the mute button) to turn on or off the sound. On some lappies, these keys are driven
by the software (in linux), or on older lappies, it is directly controlled by the
hardware, which is more multi-platform friendly. Also, does the laptop has a hardware
volume control, probably on the side of it?
Then, if none of these works, I'd test the computer with a livecd, which is know to
support the sound chip of this computer and play a sound file.
Running ''alsaconf'' form Konsole, as a root user, is also good for
reconfiguring the sound card, but I am not sure if this program is still included on linux
distros of these years.
Good luck!
-Alexandre