Greetings,
First, THANK YOU SO MUCH FOR TDE! The horrible things they have done to KDE from 4.x onward seem unspeakably bad. I am so very grateful you revived this much more productive interface.
I am however having some trouble and not sure how much is TDE, video driver, touchpad/touchscreen driver, kernel, and/or other hardware driver issues. If it isn't TDE itself, I appreciate help isolating which components to tackle first.
I haven't figured out the causality yet, and it is random seeming but frequent. Periodically the little crash indicator red light icon shows up in the lower right corner of taskbar.
Sometimes the message when I mouse hover over the icon: "A problem in the xorg-x11-server-Xorg-1.20.1-5.1.el7 package has been detected". Other times it is something about a kernel error, and then before I can read more, I get logged out of TDE and brought to the login screen.
Also the screen will dim down considerably some times, seemingly randomly, appearing to be around 10-25% brightnness, but command line cranking it up to 1.0 barely raises it up. I have to fully reboot the system to get the screen brightness back to normal.
It _might_ (and I emphasize guessing heavily) coincide with multitouch on the touchpad, but really can't trigger it reliably. It usually happens faster if I am using the laptop, but sometimes I come back and it has logged itself out without my being there at all.
Sometimes it seems to trigger the logout when I am using 2-finger or 3-finger scrolling on the touchpad. Sometimes the touchpad makes the mouse jump around. Other times it behaves just fine.
There is also a weird behavior if I accidentally click two fingers on the touchpad 3-4 Konsole screens appear, and I click on the X in upper right hand corner of each window to close, when I click on the 2nd to last one, 3 more appear! The only way to stop that is to type "exit" in each rather than using the mouse.
Weird behaviors, but seem interconnected somewhat?
Everything else seems to be working well though I haven't tried any 3d tests yet.
The "Automatic But Reporting Tool" shows "My (0)" and "System (4) but in the right hand column shows "No problems detected!".
I'm not sure where to begin as far as logs that might be useful, so could use a little guidance. There is a lot of whitenoise (to me at least) on the logs, so suggestions would be appreciated.
This is a very new 2 in 1 laptop, and I wonder if it has anything to do with the drivers between the touch screen (which I only rarely use) and the touchpad (use a lot), and/or something with the video drivers. But I'm totally shotgunning here.
Specifications information here: http://www2.techtalkhawke.com/news/linux-on-dell-xps-9575-15-inch-2-in-1-1
Also at end of posting linked above are log outputs from /var/log/messages, tdm.log, Xorg.0.log, ~/.xsession-error, etc.
Appreciate help isolating the issues or if this is common/known issue on this new hardware, any known fixes or workarounds to try.
Thanks kindly!
Hi!
Attatchments gone missing. Could you please send /var/log/messages again?
Nik
Anno domini 2019 Tue, 22 Jan 21:37:31 -0800 Hawke Robinson scripsit:
Greetings,
First, THANK YOU SO MUCH FOR TDE! The horrible things they have done to KDE from 4.x onward seem unspeakably bad. I am so very grateful you revived this much more productive interface.
I am however having some trouble and not sure how much is TDE, video driver, touchpad/touchscreen driver, kernel, and/or other hardware driver issues. If it isn't TDE itself, I appreciate help isolating which components to tackle first.
I haven't figured out the causality yet, and it is random seeming but frequent. Periodically the little crash indicator red light icon shows up in the lower right corner of taskbar.
Sometimes the message when I mouse hover over the icon: "A problem in the xorg-x11-server-Xorg-1.20.1-5.1.el7 package has been detected". Other times it is something about a kernel error, and then before I can read more, I get logged out of TDE and brought to the login screen.
Also the screen will dim down considerably some times, seemingly randomly, appearing to be around 10-25% brightnness, but command line cranking it up to 1.0 barely raises it up. I have to fully reboot the system to get the screen brightness back to normal.
It _might_ (and I emphasize guessing heavily) coincide with multitouch on the touchpad, but really can't trigger it reliably. It usually happens faster if I am using the laptop, but sometimes I come back and it has logged itself out without my being there at all.
Sometimes it seems to trigger the logout when I am using 2-finger or 3-finger scrolling on the touchpad. Sometimes the touchpad makes the mouse jump around. Other times it behaves just fine.
There is also a weird behavior if I accidentally click two fingers on the touchpad 3-4 Konsole screens appear, and I click on the X in upper right hand corner of each window to close, when I click on the 2nd to last one, 3 more appear! The only way to stop that is to type "exit" in each rather than using the mouse.
Weird behaviors, but seem interconnected somewhat?
Everything else seems to be working well though I haven't tried any 3d tests yet.
The "Automatic But Reporting Tool" shows "My (0)" and "System (4) but in the right hand column shows "No problems detected!".
I'm not sure where to begin as far as logs that might be useful, so could use a little guidance. There is a lot of whitenoise (to me at least) on the logs, so suggestions would be appreciated.
This is a very new 2 in 1 laptop, and I wonder if it has anything to do with the drivers between the touch screen (which I only rarely use) and the touchpad (use a lot), and/or something with the video drivers. But I'm totally shotgunning here.
Specifications information here: http://www2.techtalkhawke.com/news/linux-on-dell-xps-9575-15-inch-2-in-1-1
Also at end of posting linked above are log outputs from /var/log/messages, tdm.log, Xorg.0.log, ~/.xsession-error, etc.
Appreciate help isolating the issues or if this is common/known issue on this new hardware, any known fixes or workarounds to try.
Thanks kindly!
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Sorry, not enough coffein error. I wanted to say: "Could you please attach the output of dmesg" :-)
Nik
Anno domini 2019 Tue, 22 Jan 21:37:31 -0800 Hawke Robinson scripsit:
Greetings,
First, THANK YOU SO MUCH FOR TDE! The horrible things they have done to KDE from 4.x onward seem unspeakably bad. I am so very grateful you revived this much more productive interface.
I am however having some trouble and not sure how much is TDE, video driver, touchpad/touchscreen driver, kernel, and/or other hardware driver issues. If it isn't TDE itself, I appreciate help isolating which components to tackle first.
I haven't figured out the causality yet, and it is random seeming but frequent. Periodically the little crash indicator red light icon shows up in the lower right corner of taskbar.
Sometimes the message when I mouse hover over the icon: "A problem in the xorg-x11-server-Xorg-1.20.1-5.1.el7 package has been detected". Other times it is something about a kernel error, and then before I can read more, I get logged out of TDE and brought to the login screen.
Also the screen will dim down considerably some times, seemingly randomly, appearing to be around 10-25% brightnness, but command line cranking it up to 1.0 barely raises it up. I have to fully reboot the system to get the screen brightness back to normal.
It _might_ (and I emphasize guessing heavily) coincide with multitouch on the touchpad, but really can't trigger it reliably. It usually happens faster if I am using the laptop, but sometimes I come back and it has logged itself out without my being there at all.
Sometimes it seems to trigger the logout when I am using 2-finger or 3-finger scrolling on the touchpad. Sometimes the touchpad makes the mouse jump around. Other times it behaves just fine.
There is also a weird behavior if I accidentally click two fingers on the touchpad 3-4 Konsole screens appear, and I click on the X in upper right hand corner of each window to close, when I click on the 2nd to last one, 3 more appear! The only way to stop that is to type "exit" in each rather than using the mouse.
Weird behaviors, but seem interconnected somewhat?
Everything else seems to be working well though I haven't tried any 3d tests yet.
The "Automatic But Reporting Tool" shows "My (0)" and "System (4) but in the right hand column shows "No problems detected!".
I'm not sure where to begin as far as logs that might be useful, so could use a little guidance. There is a lot of whitenoise (to me at least) on the logs, so suggestions would be appreciated.
This is a very new 2 in 1 laptop, and I wonder if it has anything to do with the drivers between the touch screen (which I only rarely use) and the touchpad (use a lot), and/or something with the video drivers. But I'm totally shotgunning here.
Specifications information here: http://www2.techtalkhawke.com/news/linux-on-dell-xps-9575-15-inch-2-in-1-1
Also at end of posting linked above are log outputs from /var/log/messages, tdm.log, Xorg.0.log, ~/.xsession-error, etc.
Appreciate help isolating the issues or if this is common/known issue on this new hardware, any known fixes or workarounds to try.
Thanks kindly!
To unsubscribe, e-mail: trinity-users-unsubscribe@lists.pearsoncomputing.net For additional commands, e-mail: trinity-users-help@lists.pearsoncomputing.net Read list messages on the web archive: http://trinity-users.pearsoncomputing.net/ Please remember not to top-post: http://trinity.pearsoncomputing.net/mailing_lists/#top-posting
I didn't attach them since I wasn't certain about this list's etiqueete, instead they are included in the link that has that information. This link: http://www2.techtalkhawke.com/news/linux-on-dell-xps-9575-15-inch-2-in-1-1
Thanks!
On Wed, 23 Jan 2019 08:47:50 +0100 "Dr. Nikolaus Klepp" office@klepp.biz wrote:
Sorry, not enough coffein error. I wanted to say: "Could you please attach the output of dmesg" :-)
Nik
Anno domini 2019 Tue, 22 Jan 21:37:31 -0800 Hawke Robinson scripsit:
Greetings,
First, THANK YOU SO MUCH FOR TDE! The horrible things they have done to KDE from 4.x onward seem unspeakably bad. I am so very grateful you revived this much more productive interface.
I am however having some trouble and not sure how much is TDE, video driver, touchpad/touchscreen driver, kernel, and/or other hardware driver issues. If it isn't TDE itself, I appreciate help isolating which components to tackle first.
I haven't figured out the causality yet, and it is random seeming but frequent. Periodically the little crash indicator red light icon shows up in the lower right corner of taskbar.
Sometimes the message when I mouse hover over the icon: "A problem in the xorg-x11-server-Xorg-1.20.1-5.1.el7 package has been detected". Other times it is something about a kernel error, and then before I can read more, I get logged out of TDE and brought to the login screen.
Also the screen will dim down considerably some times, seemingly randomly, appearing to be around 10-25% brightnness, but command line cranking it up to 1.0 barely raises it up. I have to fully reboot the system to get the screen brightness back to normal.
It _might_ (and I emphasize guessing heavily) coincide with multitouch on the touchpad, but really can't trigger it reliably. It usually happens faster if I am using the laptop, but sometimes I come back and it has logged itself out without my being there at all.
Sometimes it seems to trigger the logout when I am using 2-finger or 3-finger scrolling on the touchpad. Sometimes the touchpad makes the mouse jump around. Other times it behaves just fine.
There is also a weird behavior if I accidentally click two fingers on the touchpad 3-4 Konsole screens appear, and I click on the X in upper right hand corner of each window to close, when I click on the 2nd to last one, 3 more appear! The only way to stop that is to type "exit" in each rather than using the mouse.
Weird behaviors, but seem interconnected somewhat?
Everything else seems to be working well though I haven't tried any 3d tests yet.
The "Automatic But Reporting Tool" shows "My (0)" and "System (4) but in the right hand column shows "No problems detected!".
I'm not sure where to begin as far as logs that might be useful, so could use a little guidance. There is a lot of whitenoise (to me at least) on the logs, so suggestions would be appreciated.
This is a very new 2 in 1 laptop, and I wonder if it has anything to do with the drivers between the touch screen (which I only rarely use) and the touchpad (use a lot), and/or something with the video drivers. But I'm totally shotgunning here.
Specifications information here: http://www2.techtalkhawke.com/news/linux-on-dell-xps-9575-15-inch-2-in-1-1
Also at end of posting linked above are log outputs from /var/log/messages, tdm.log, Xorg.0.log, ~/.xsession-error, etc.
Appreciate help isolating the issues or if this is common/known issue on this new hardware, any known fixes or workarounds to try.
Thanks kindly!
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Hawke Robinson wrote:
I didn't attach them since I wasn't certain about this list's etiqueete, instead they are included in the link that has that information. This link: http://www2.techtalkhawke.com/news/linux-on-dell-xps-9575-15-inch-2-in-1-1
Did you search for this BUG visible in the log - it seems it is well known and X or touchpad related which results in X crashing, so TDE respawns.
It is nothing TDE can do about.
you could try newer X/driver combination - I found many reports of similar failure. I would try buster or ubuntu.
regards
Anno domini 2019 Wed, 23 Jan 09:56:49 +0100 deloptes scripsit:
Hawke Robinson wrote:
I didn't attach them since I wasn't certain about this list's etiqueete, instead they are included in the link that has that information. This link: http://www2.techtalkhawke.com/news/linux-on-dell-xps-9575-15-inch-2-in-1-1
Did you search for this BUG visible in the log - it seems it is well known and X or touchpad related which results in X crashing, so TDE respawns.
That BUG is one point. The other thing is the kernel stacktrace in dmesg when one CPU is woken up. Could be a kernel problem or a hardware issue. First thing I'd do is test the memory, then try some other distribution or different kernel. BTW, does that notebook work fine with windows? Maybe there are entries in the syslog, too.
It is nothing TDE can do about.
you could try newer X/driver combination - I found many reports of similar failure. I would try buster or ubuntu.
regards
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On Wed, 23 Jan 2019 10:04:14 +0100 "Dr. Nikolaus Klepp" office@klepp.biz wrote:
That BUG is one point. The other thing is the kernel stacktrace in dmesg when one CPU is woken up. Could be a kernel problem or a hardware issue. First thing I'd do is test the memory, then try some other distribution or different kernel. BTW, does that notebook work fine with windows? Maybe there are entries in the syslog, too.
Works with zero problems under Windows, except for Windows being windows, but all of my daily work needs to be on Linux. It is dual boot, cannot replicate any issues at all under Windows.
Have run thorough hardware tests through Dell tools and found no errors in any hardware.
When first installed CentOS with default XFCE didn't have any weirdness (of course very limited features, too limited for my productivity needs).
If I just run in console-only mode (no X) I don't have weird behaviors (of course very limited features).
I haven't tried with the newer KDE or Gnome (blech), so other than initial xfce only experienced problems in TDE so far.
Understand if this is not directly TDE related, but need some idea of where to go. Have fully updated all packages to latest stable for CentOS. Looking at the data dump, you don't see anything that is in the least bit TDE related then?
fF there are specific touchpad, kernel, or video card drivers (my understanding is this Vega video card is pretty bleeding edge for Linux), I am not sure what to take on first.
Thanks for suggestions.
On Thu, 24 Jan 2019 00:06:19 +0100 deloptes deloptes@gmail.com wrote:
Hawke Robinson wrote:
fF there are specific touchpad, kernel, or video card drivers (my understanding is this Vega video card is pretty bleeding edge for Linux), I am not sure what to take on first.
patience
and next time read about the hardware you buy _before_ buying it ;-)
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I did, The hardware is great, the support/drivers just have some catching up to do. :-) I saw that the drivers were developed but might need some more tweaking. I've been through this many times. Each time I contribute where needed. It gets there eventually. :-)
Thanks again to everyone for making TDE a reality, I can't tell you how many years I suffered in frustration and reduced productivity when KDE3x support died off.
Cheers!
Hawke Robinson wrote:
I did, The hardware is great, the support/drivers just have some catching up to do. :-) I saw that the drivers were developed but might need some more tweaking. I've been through this many times. Each time I contribute where needed. It gets there eventually. :-)
you see - patience ;-)
Thanks again to everyone for making TDE a reality, I can't tell you how many years I suffered in frustration and reduced productivity when KDE3x support died off.
??? I found trinity few months after KDE4 was released ... I was still on KDE3, but anyway now you are here :)
On 2019-01-24 00:01:20 deloptes wrote:
Hawke Robinson wrote:
I did, The hardware is great, the support/drivers just have some catching up to do. :-) I saw that the drivers were developed but might need some more tweaking. I've been through this many times. Each time I contribute where needed. It gets there eventually. :-)
you see - patience ;-)
Thanks again to everyone for making TDE a reality, I can't tell you how many years I suffered in frustration and reduced productivity when KDE3x support died off.
??? I found trinity few months after KDE4 was released ... I was still on KDE3, but anyway now you are here :)
I'd like to mention that KDE3 is still being supported by a team at OpenSuSE.
Leslie
On Thu, 24 Jan 2019 00:22:28 -0600 J Leslie Turriff jlturriff@mail.com wrote:
I'd like to mention that KDE3 is still being supported by a team at OpenSuSE.
Leslie
Really? That is a surprise. I was using OpenSuse for years, but when they took the jump to Leap that is when it all went wrong with that distro (as far as our needs).
Who revived/resurrected KDE3 on OpenSuse?
Hawke Robinson composed on 2019-01-24 01:56 (UTC-0800):
Really? That is a surprise. I was using OpenSuse for years, but when they took the jump to Leap that is when it all went wrong with that distro (as far as our needs).
Who revived/resurrected KDE3 on OpenSuse?
It never left. It just got moved into optional repos. Non-build bugs filed against it haven't been getting fixed for a while, but it's still being built and published for all supported releases.
On Wed, 23 Jan 2019 10:04:14 +0100 "Dr. Nikolaus Klepp" office@klepp.biz wrote:
It is nothing TDE can do about.
you could try newer X/driver combinatio
So I need to contact the Radeon/Vega driver developer groups or X developer groups instead?
Thanks!
Anno domini 2019 Wed, 23 Jan 01:22:35 -0800 Hawke Robinson scripsit:
On Wed, 23 Jan 2019 10:04:14 +0100 "Dr. Nikolaus Klepp" office@klepp.biz wrote:
It is nothing TDE can do about.
you could try newer X/driver combinatio
So I need to contact the Radeon/Vega driver developer groups or X developer groups instead?
Thanks!
Yep. In the meantime you could try to run VESA mode and check if the issue occures there, too. And you should try some kernel list with that kernel stacktrace.
Nik
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On Wed, 23 Jan 2019 09:56:49 +0100 deloptes deloptes@gmail.com wrote:
Hawke Robinson wrote:
I didn't attach them since I wasn't certain about this list's etiqueete, instead they are included in the link that has that information. This link: http://www2.techtalkhawke.com/news/linux-on-dell-xps-9575-15-inch-2-in-1-1
Did you search for this BUG visible in the log - it seems it is well known and X or touchpad related which results in X crashing, so TDE respawns.
It is nothing TDE can do about.
you could try newer X/driver combination - I found many reports of similar failure. I would try buster or ubuntu.
I tried half a dozen very different distros and CentOS was the only distro that would fully install on this device alas.
I don't which specific bug to pick to target. Which are you referring to?. Since it is so many symptoms I'm unsure which specific issue it is.
Thanks!
regards
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-
deloptes -
Dr. Nikolaus Klepp -
Felix Miata -
Hawke Robinson -
J Leslie Turriff