23 Dec
2016
23 Dec
'16
10:43 a.m.
On 16-12-23 04:21 AM, Uwe Brauer wrote:
Hi
Paypal sucks. I wanted to pay with my spanish credit card. The interface
which allows me to pay without logging in, asks me for a city (ciudad)
and a province, however whatever province I chose (I live in Madrid,
province Madrid) is refused. Hi Uwe,
I am from Canada (Québec) and I had the same problem: no way to enter my
province (QC) since it is not in the list.
So I selected the first value (do not even remember what it was) and it
passed!
I was then able to finish my donation.
It looks like there is no validation on this field...
Hope this helps.
Regards,
Pascal Viandier
> "Timothy" == Timothy Pearson
<kb9vqf(a)pearsoncomputing.net> writes:
All,
I'll keep this short and simple. The TDE project needs your financial
support to continue hosting the services critical for further development. Could you please talk to the paypal guys?
Regards
Uwe Brauer
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12:01 p.m.
New subject: End of Year Fundraiser
Uwe Brauer wrote:
The list start with AA (No idea what is means) so I
selected it
but the message I receive was
Falta parte de la información requerida o dicha información está
incompleta.
Corrija sus entradas e inténtelo de nuevo.
Provincia: Ingrese un(a) Provincia válido(a).
which means I have to insert a valid Province name
so it should be for Madrid MA or MD neither worked.
this really sucks.
The problem from technical perspective is that even though you select a
country, the states (translated as province) are the US.
This could be a fault in the implementation of the paypal interface or with
paypal itself.
The phone field shouldn't be mandatory.
I would love to donate too. But the paypal implementation renders it
unusable.
regards
1:20 p.m.
New subject: [trinity-users] Re: End of Year Fundraiser
Uwe Brauer wrote:
The problem from technical perspective is that even
though you select a
country, the states (translated as province) are the US.
This could be a fault in the implementation of the paypal interface or with
paypal itself.
As I said in an earlier mail, I had to switch to spain, then to germany
and then to spain again, till the provinces worked. So you might do
something similar.
2:01 p.m.
New subject: [trinity-users] Re: End of Year Fundraiser
On 23 December 2016 at 08:20, Uwe Brauer <oub.oub.oub(a)gmail.com> wrote:
This does seem to be an awfully old looking paypal interface. maybe
there is a newer one that is better supported?
C
Uwe Brauer wrote:
The problem from technical perspective is that
even though you select a
country, the states (translated as province) are the US.
This could be a fault in the implementation of the paypal interface or with
paypal itself.
5:30 p.m.
New subject: End of Year Fundraiser
Uwe Brauer wrote:
Thank you Uwe. Indeed this helped.
regards
Uwe Brauer wrote:
The problem from technical perspective is that
even though you select
a country, the states (translated as province) are the US.
This could be a fault in the implementation of the paypal interface
or with paypal itself.
As I said in an earlier mail, I had to switch to spain, then to germany
and then to spain again, till the provinces worked. So you might do
something similar. 
7:12 p.m.
New subject: [trinity-users] Re: End of Year Fundraiser
-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA224
Uwe Brauer wrote:
Do you have suggestions for a better donation processing platform? One
option that I added some time ago was a Bitcoin address, but I realize
that platform has its own set of issues and people may not be comfortable
using it either.
Thanks!
Tim
The list start with AA (No idea what is means)
so I selected it
but the message I receive was
Falta parte de la información requerida o dicha información está
incompleta.
Corrija sus entradas e inténtelo de nuevo.
Provincia: Ingrese un(a) Provincia válido(a).
which means I have to insert a valid Province name
so it should be for Madrid MA or MD neither worked.
this really sucks.
The problem from technical perspective is that even though you select a
country, the states (translated as province) are the US.
This could be a fault in the implementation of the paypal interface or
with
paypal itself.
The phone field shouldn't be mandatory.
I would love to donate too. But the paypal implementation renders it
unusable.
regards -----BEGIN PGP SIGNATURE-----
Version: GnuPG v1.4.11 (GNU/Linux)
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JzgxZ9HIN3pnGwDgxnJX0LvVH87PbhVBu8IEsqiZkYZc1Vjz9SO/tw==
=It3X
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7:33 p.m.
New subject: End of Year Fundraiser
Timothy Pearson wrote:
Do you have suggestions for a better donation
processing platform? One
option that I added some time ago was a Bitcoin address, but I realize
that platform has its own set of issues and people may not be comfortable
using it either.
Hi,
there is no problem with the PayPal service, rather the implementation must
improve. I guess there is a problem with the javascript/or refresh, when a
country is initially selected.
I already did complete the process as Uwe mentioned, by selecting different
country and selecting back.
Just do some, or let us do some more testing to polish the current one, so
that it is more customer friendly. No actual payments are required to
complete this task.
regards
7:36 p.m.
New subject: [trinity-users] Re: Re: End of Year Fundraiser
-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA224
Timothy Pearson wrote:
I have no control over any of the pages after you click the big orange
Donate button. Those are all served directly from PayPal using
proprietary code that only PayPal has access to. You'd probably need to
contact them directly, but I wouldn't expect any fixes to be honest.
Tim
Do you have suggestions for a better donation
processing platform? One
option that I added some time ago was a Bitcoin address, but I realize
that platform has its own set of issues and people may not be
comfortable
using it either.
Hi,
there is no problem with the PayPal service, rather the implementation
must
improve. I guess there is a problem with the javascript/or refresh, when a
country is initially selected.
I already did complete the process as Uwe mentioned, by selecting
different
country and selecting back.
Just do some, or let us do some more testing to polish the current one, so
that it is more customer friendly. No actual payments are required to
complete this task.
regards -----BEGIN PGP SIGNATURE-----
Version: GnuPG v1.4.11 (GNU/Linux)
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qlhiilcwdVyGFwDeMmD90DF/OOcB0cHy3+f7ptbZCPyqQ3hETD+zbA==
=YowZ
-----END PGP SIGNATURE-----
10:30 p.m.
New subject: End of Year Fundraiser
Timothy Pearson wrote:
I have no control over any of the pages after you
click the big orange
Donate button. Those are all served directly from PayPal using
proprietary code that only PayPal has access to. You'd probably need to
contact them directly, but I wouldn't expect any fixes to be honest.
Contact them and perhaps they will react. Nowdays you never know. Indeed it
looks like a paypal interface issue.
The problem is reproducible when you do not enter the amount but select a
country first.
It returns with an error message "Please enter an amount greater than zero."
and the input fields are not updated to the selected country.
If you first enter the amount and then select the country, the fields are
updated accordingly.
I hope this helps
regards
24 Dec
24 Dec
12:22 a.m.
New subject: [trinity-users] Re: Re: Re: End of Year Fundraiser
My advice would be for those having the usability issue to contact paypal
themselves. It really isn't up to Tim to contact paypal over a usability
issue rather it is up to the people who are having the usability issue to
contact them. If Tim contacts them and they ask him questions that he
doesn't know the answer to he then has to come back to the list to ask
others questions so he can reply to paypal. If you take out the middle man,
in this case Tim, Tim doesn't waste time with toing and froing so a
usability issue that hasn't directly affected him gets fixed for others who
it does directly affect.
On 24 December 2016 at 09:30, deloptes <deloptes(a)gmail.com> wrote:
Timothy Pearson wrote:
I have no control over any of the pages after you
click the big orange
Donate button. Those are all served directly from PayPal using
proprietary code that only PayPal has access to. You'd probably need to
contact them directly, but I wouldn't expect any fixes to be honest.
Contact them and perhaps they will react. Nowdays you never know. Indeed it
looks like a paypal interface issue.
The problem is reproducible when you do not enter the amount but select a
country first.
It returns with an error message "Please enter an amount greater than
zero."
and the input fields are not updated to the selected country.
If you first enter the amount and then select the country, the fields are
updated accordingly.
I hope this helps
regards
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9:01 a.m.
New subject: End of Year Fundraiser
Michael . wrote:
My advice would be for those having the usability
issue to contact paypal
themselves. It really isn't up to Tim to contact paypal over a usability
issue rather it is up to the people who are having the usability issue to
contact them. If Tim contacts them and they ask him questions that he
doesn't know the answer to he then has to come back to the list to ask
others questions so he can reply to paypal. If you take out the middle
man, in this case Tim, Tim doesn't waste time with toing and froing so a
usability issue that hasn't directly affected him gets fixed for others
who it does directly affect.
I do not agree. We use service provided by Tim/TDE - we report there. It is
up to the service owner to escalate in the chain.
Of course we could make an exception, but it should be clear that this is
not the proper process.
regards
9:37 a.m.
New subject: [trinity-users] Re: Re: Re: Re: End of Year Fundraiser
You are allowed to disagree.
Let us be very clear the service of paypal is not provided by Tim rather it
is a spin off of Ebay. Yes Tim is using Paypal but he is not providing it.
If you have a problem with Paypal you cannot expect Tim to fix it as he
does not control Paypal so you are adding unnecessary complexity by
requiring Tim to fix something he has no power over. You however do have
power because it is a usability issue that affects you so you are best
placed to report to Paypal what the issue is you have.
On 24 December 2016 at 20:01, deloptes <deloptes(a)gmail.com> wrote:
Michael . wrote:
My advice would be for those having the usability
issue to contact paypal
themselves. It really isn't up to Tim to contact paypal over a usability
issue rather it is up to the people who are having the usability issue to
contact them. If Tim contacts them and they ask him questions that he
doesn't know the answer to he then has to come back to the list to ask
others questions so he can reply to paypal. If you take out the middle
man, in this case Tim, Tim doesn't waste time with toing and froing so a
usability issue that hasn't directly affected him gets fixed for others
who it does directly affect.
I do not agree. We use service provided by Tim/TDE - we report there. It is
up to the service owner to escalate in the chain.
Of course we could make an exception, but it should be clear that this is
not the proper process.
regards
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10:18 a.m.
New subject: [trinity-users] Re: Re: Re: Re: End of Year Fundraiser
>> "Michael" == Michael
<keltoiboy(a)gmail.com> writes:
You are allowed to disagree.
Let us be very clear the service of paypal is not provided by Tim rather it
is a spin off of Ebay.
What's about the following. Someone, maybe Tim, adds a short paragraph
to his donation page, explaining the problem with paypal:
Please note that due to a bug in the paypal interface you are advised to
first insert the amount you want to donate, *before* you fill in your
dates.
In case you run into a problem providing the correct data for your
country we highly recommend to change various times the country
of your origin, till the interface provided the information which agrees
with the dates of your country.
Or something like this.
Uwe Brauer
11:32 a.m.
New subject: [trinity-users] Re: Re: Re: Re: End of Year Fundraiser
On Saturday 24 December 2016 11.18:15 Uwe Brauer wrote:
What's about the following. Someone, maybe Tim,
adds a short paragraph
to his donation page, explaining the problem with paypal:
(...)
As a side note, if you have a Paypal account there is no problem at all, at
least for me I just logged in, paid, done.
Are the people experiencing problems using paypal without having an account?
Otherwise this would mean teh paypal interface is country dependant...
Have a nice day,
Thierry
--
"L'expérience est une lanterne que tu portes dans ton dos et elle n'éclaire
même pas le chemin de celui qui te suit"
CONFUCIUS
12:10 p.m.
New subject: End of Year Fundraiser
Thierry de Coulon wrote:
Are the people experiencing problems using paypal
without having an
account? Otherwise this would mean teh paypal interface is country
dependant...
yes, I do not have paypal account and yes the itnerface must be country
dependant
regards
2688
days inactive
2689
days old
16 comments
7 participants
participants (7)
-
Calvin Morrison -
deloptes -
Michael . -
midi-pascal -
Thierry de Coulon -
Timothy Pearson -
Uwe Brauer