Since some days, when I send an email, I receive immediately this message above : ======== Unable to send message: Sending the message failed because the server rejected the following recipients: (The server replied: "5.7.1 martine@online.fr: Relay access denied") The message will remain in your Outbox folder until the issue is corrected (e.g. an invalid address) or move it to another folder. The following transport protocol was used: bbox" ======== regardless of the smtp server, yahoo, gmail, free... Others smtp server indicates that my mail is a spam, no, it's a normal private mail.
Does it come from kmail-trinity ?
Thanks for your help. Cheers
André
On Wed April 13 2022 10:51:04 ajh-valmer wrote:
Since some days, when I send an email, I receive immediately this message above : ======== Unable to send message: Sending the message failed because the server rejected the following recipients: (The server replied: "5.7.1 martine@online.fr: Relay access denied") The message will remain in your Outbox folder until the issue is corrected (e.g. an invalid address) or move it to another folder. The following transport protocol was used: bbox" ======== regardless of the smtp server, yahoo, gmail, free... Others smtp server indicates that my mail is a spam, no, it's a normal private mail.
The error message is from the SMTP server, not kmail.
Normally it would indicate that either you're trying to use an SMTP server that you're not authorised to use or else you're trying to use an SMTP server that you're authorised to use but without authenticating (logging in).
However some SMTP servers use this error to indicate that either you or your message is spammy and so they're declining to relay for you on spam grounds.
If your mail to this list was sent through the same SMTP server it suggests that the reason for relay being denied relates to the content of your message or its intended recipient rather than your email address or IP address.
--Mike
On Wednesday 13 April 2022 20:09:51 Mike Bird wrote:
Unable to send message: Sending the message failed because the server rejected the following recipients: (The server replied: "5.7.1 martine@online.fr: Relay access denied") The message will remain in your Outbox folder until the issue is corrected (e.g. an invalid address) or move it to another folder. The following transport protocol was used: bbox"
regardless of the smtp server, yahoo, gmail, free... Others smtp server indicates that my mail is a spam, no, it's a normal private mail.
The error message is from the SMTP server, not kmail. Normally it would indicate that either you're trying to use an SMTP server that you're not authorised to use or else you're trying to use an SMTP server that you're authorised to use but without authenticating (logging in). However some SMTP servers use this error to indicate that either you or your message is spammy and so they're declining to relay for you on spam grounds. If your mail to this list was sent through the same SMTP server it suggests that the reason for relay being denied relates to the content of your message or its intended recipient rather than your email address or IP address.
Thanks for your answer.
Regardless my mails, all are rejected, SMTP of my ISP, Free, Gmail (I have authenticating accounts). Some days ago, all the SMTP worked, why not anymore ?
On Wednesday 13 April 2022 01:25:02 pm ajh-valmer wrote:
On Wednesday 13 April 2022 20:09:51 Mike Bird wrote:
Unable to send message: Sending the message failed because the server rejected the following recipients: (The server replied: "5.7.1 martine@online.fr: Relay access denied")
The error message is from the SMTP server
Thanks for your answer.
Regardless my mails, all are rejected, SMTP of my ISP, Free, Gmail (I have authenticating accounts). Some days ago, all the SMTP worked, why not anymore ?
https://duckduckgo.com/?t=ffab&q=mail+server+replied+5.7.1+Relay+access+...
On Wed April 13 2022 11:25:02 ajh-valmer wrote:
Regardless my mails, all are rejected, SMTP of my ISP, Free, Gmail (I have authenticating accounts). Some days ago, all the SMTP worked, why not anymore ?
Your emails to this list via starinux.org SMTP server where you authenticate as antoine are working.
You're sending from 176.163.166.172 which is not flagged as a spammer on any major RBL: http://www.anti-abuse.org/multi-rbl-check-results/?host=176.163.166.172
Can you tell me a bit more detail about precisely what works and what doesn't?
--Mike
On Wed, Apr 13, 2022 at 08:25:02PM +0200, ajh-valmer wrote:
Regardless my mails, all are rejected, SMTP of my ISP, Free, Gmail (I have authenticating accounts). Some days ago, all the SMTP worked, why not anymore ?
I see from the headers of your email that you do not have SPF records set up:
DMARC_POLICY_SOFTFAIL(0.10)[free.fr : No valid SPF, No valid DKIM,none]
At the very least, you **need** to set up a SPF record:
https://www.startpage.com/sp/search?query=spf+record
Search for your email domain to see if it is blacklisted.
https://mxtoolbox.com/blacklists.aspx
If your email is rejected, there could be many reasons:
1. You are sending spam from your domain, and have been blacklisted.
2. You are running an open relay, and other people are using your mail server to send spam.
3. Your ISP is blacklisted, and you are an innocent victim.
4. The people receiving your emails in Google, Hotmail etc have been flagging it as spam.
and many more. But the important thing is that it is not because you are using TDE or kmail.
On Wed April 13 2022 14:52:49 Steven D'Aprano wrote:
DMARC_POLICY_SOFTFAIL(0.10)[free.fr : No valid SPF, No valid DKIM,none]
Hi Steven,
free.fr does have SPF and it checks out as valid. It has been in place since at least March 29th and probably for years before that.
You did not show the context of the SPF softfail you posted but it is probably your own mail server or your ISP's mail server saying that Antoine's post from the list did not come from a free.fr server - which is of course true as it came from the list server.
SPF, DKIM, and DMARC don't play well with mail forwarding or mailing lists but this would not be relevant to Antoine's attempts to send a regular email via a regular mail server.
--Mike
On Wed, 13 Apr 2022 15:23:50 -0700 Mike Bird mgb-trinity@yosemite.net wrote:
On Wed April 13 2022 14:52:49 Steven D'Aprano wrote:
DMARC_POLICY_SOFTFAIL(0.10)[free.fr : No valid SPF, No valid DKIM,none]
Hi Steven,
free.fr does have SPF and it checks out as valid. It has been in place since at least March 29th and probably for years before that.
You did not show the context of the SPF softfail you posted but it is probably your own mail server or your ISP's mail server saying that Antoine's post from the list did not come from a free.fr server - which is of course true as it came from the list server.
SPF, DKIM, and DMARC don't play well with mail forwarding or mailing lists but this would not be relevant to Antoine's attempts to send a regular email via a regular mail server.
I've looked at several list message headers now, and no one else I've checked has a softfail there—it's either
DMARC_POLICY_ALLOW(-0.50)[domain];
or
DMARC_NA(0.00)[domain];
So the list server isn't causing the softfail. Something else isn't right. (And I think it's the list server itself that's doing that bit of spam scoring—the only messages that lack it are the ones sent from HyperKitty.)
E. Liddell
On Wed April 13 2022 19:37:19 E. Liddell wrote:
I've looked at several list message headers now, and no one else I've checked has a softfail there—it's either
DMARC_POLICY_ALLOW(-0.50)[domain];
or
DMARC_NA(0.00)[domain];
So the list server isn't causing the softfail. Something else isn't right. (And I think it's the list server itself that's doing that bit of spam scoring—the only messages that lack it are the ones sent from HyperKitty.)
OK, I see now that you're looking here at the list server's spamd SPF scores.
ajh.valmer@free.fr has recently been sending via SMTP server mail.starinux.org (213.36.253.166) which is not one of the regular free.fr servers (212.27.42.1-6). This hurts his spam score a little but it should not cause emails to be blocked as free.fr DMARC has "p=none" meaning don't reject and don't quarantine.
(I would expect a few bad ISPs to block him but not "all" which is what he wrote.)
I would expect his emails to be more deliverable if he used the SMTP server which matched each email address he uses. KMail makes it easy to configure the appropriate outbound account for each identity if you are using more than one. (Settings / Configure KMail / Identities / (select) / Modify / Advanced / Special Transport).
--Mike
On Thursday 14 April 2022 04:37:19 E. Liddell wrote:
Hi Steven, free.fr does have SPF and it checks out as valid. It has been in place since at least March 29th and probably for years before that. You did not show the context of the SPF softfail you posted but it is probably your own mail server or your ISP's mail server saying that Antoine's post from the list did not come from a free.fr server - which is of course true as it came from the list server. SPF, DKIM, and DMARC don't play well with mail forwarding or mailing lists but this would not be relevant to Antoine's attempts to send a regular email via a regular mail server.
I've looked at several list message headers now, and no one else I've checked has a softfail there—it's either DMARC_POLICY_ALLOW(-0.50)[domain]; or DMARC_NA(0.00)[domain]; So the list server isn't causing the softfail. Something else isn't right. (And I think it's the list server itself that's doing that bit of spam scoring—the only messages that lack it are the ones sent from HyperKitty.) E. Liddell
Hello,
Sorry, my subject is not about Trinity.
Regardless of all smtp servers : smtp.bbox.fr (my ISP), smtp.free.fr, smtp.gmail.com, smtp.yahoo.com, (excepted smtp.starinux.org, my own private server hosted at online.fr) I receive the same messages "5.7.1 Rejected for policy reason" "The content of message is not accepted" , "your message contains a spam"... This is the situation. Cheers, André
On Thursday 14 April 2022 02:40:46 ajh-valmer wrote:
Hello,
Sorry, my subject is not about Trinity.
Well, you *can* send emails to the Trinity mailing list, just not to anybody else. By a sort of backwards logic, it can be stretched to make it about Trinity, because this mailing list seems to be the exception.
Regardless of all smtp servers : smtp.bbox.fr (my ISP), smtp.free.fr, smtp.gmail.com, smtp.yahoo.com, (excepted smtp.starinux.org, my own private server hosted at online.fr) I receive the same messages "5.7.1 Rejected for policy reason" "The content of message is not accepted" , "your message contains a spam"... This is the situation. Cheers, André
Have you tried setting up some new "disposable" email addresses? Use your own name, use a fake name, but try setting up some new email accounts, just to see if they, too, get banned.
Gmail has always been a problem for me, but I keep some Gmail addresses just for business where everybody will track me, anyway.
Personally, I like Zoho email (so far). There were a few bumps at the start, but for the past few years now I've been using it without any trouble, using it with both Trinity's Kmail client and also online as webmail. A little research ought to discover other email providers.
Also some people here use Proton Mail and similar more secure providers. If your emails are being blocked due to "content", then somebody must be able to read your content. Using more secure, encrypted emails might help.
I believe it was Nik who offered to show us (in easy steps) how to encrypt our own emails. We all ought to get to using full encryption on emails and everything else, when possible.
Bill
On Thursday 14 April 2022 17:39:45 William Morder via tde-users wrote:
On Thursday 14 April 2022 02:40:46 ajh-valmer wrote:
Regardless of all smtp servers : smtp.bbox.fr (my ISP), smtp.free.fr, smtp.gmail.com, smtp.yahoo.com, (excepted smtp.starinux.org, my own private server hosted at online.fr) I receive the same messages "5.7.1 Rejected for policy reason" "The content of message is not accepted" , "your message contains a spam"... This is the situation. Cheers, André
Have you tried setting up some new "disposable" email addresses? Use your own name, use a fake name, but try setting up some new email accounts, just to see if they, too, get banned. Personally, I like Zoho email (so far). There were a few bumps at the start, but for the past few years now I've been using it without any trouble, using it with both Trinity's Kmail client and also online as webmail. A little research ought to discover other email providers. Also some people here use Proton Mail and similar more secure providers. If your emails are being blocked due to "content", then somebody must be able to read your content. Using more secure, encrypted emails might help. I believe it was Nik who offered to show us (in easy steps) how to encrypt our own emails. We all ought to get to using full encryption on emails and everything else, when possible. Bill
Zoho , Proton (MUA ?) : seems not existing on Buster-Debian.
With MUA Thunderbird, "smtp.bbox.fr" , "smtp.free.fr", work fine. But "pop.free.fr" receives <mail>@free.fr as spams.
So, why no SMTP works with kmail-trinity, (excepted smtp.starinux.org). Strange...
Cheers
andré
On Thursday 14 April 2022 10:18:36 ajh-valmer wrote:
Have you tried setting up some new "disposable" email addresses? Use your own name, use a fake name, but try setting up some new email accounts, just to see if they, too, get banned.
Zoho , Proton (MUA ?) : seems not existing on Buster-Debian.
You don't download them as Debian packages. You need to register new accounts (if you want them). Good to have backup email accounts, anyway, but in this case you can test whether you are being marked as a spammer despite using new accounts. If so, then it's not your ISP or your email provider, but rather yourself or your location (country?), or something else.
Zoho is webmail, but it also works just fine using kmail-trinity as your client on your own machine.
Likewise with Proton Mail, except that it's more secure, encrypted, and a bother to set up. Others here on the mailing list use it, and may be able to help you with Proton. https://protonmail.com/
With MUA Thunderbird, "smtp.bbox.fr" , "smtp.free.fr", work fine. But "pop.free.fr" receives <mail>@free.fr as spams.
So, why no SMTP works with kmail-trinity, (excepted smtp.starinux.org). Strange...
Cheers
andré
Also you want to make sure that somebody "out there" hasn't compromised your account, and is using it for spam. I don't know how that is done, exactly, but I'm sure others here can help, if it's a possibility.
It would be nice if one email account, or provider, would do it right, all the time, so that we never need to get new email addresses, but that is not how things work.
Bill
Anno domini 2022 Thu, 14 Apr 12:32:37 -0700 William Morder via tde-users scripsit:
On Thursday 14 April 2022 10:18:36 ajh-valmer wrote:
Have you tried setting up some new "disposable" email addresses? Use your own name, use a fake name, but try setting up some new email accounts, just to see if they, too, get banned.
Zoho , Proton (MUA ?) : seems not existing on Buster-Debian.
You don't download them as Debian packages. You need to register new accounts (if you want them). Good to have backup email accounts, anyway, but in this case you can test whether you are being marked as a spammer despite using new accounts. If so, then it's not your ISP or your email provider, but rather yourself or your location (country?), or something else.
The source of all this are companies like "Cloudmark Authority", that tag your mails with additional headers like X-UI-Filterresults - where the tagging is bigger than the mail content. Nobody knows what it's good for or what's written in it. As the taging happens by reading and indexing your mail it's no use changing the mail provider or email as such - the fat spiders are taping in the whole ecosystem. Encrypting mail and automaticly decrypting it so it's unreadable/unindexable by these companies might help.
Nik
Zoho is webmail, but it also works just fine using kmail-trinity as your client on your own machine.
Likewise with Proton Mail, except that it's more secure, encrypted, and a bother to set up. Others here on the mailing list use it, and may be able to help you with Proton. https://protonmail.com/
With MUA Thunderbird, "smtp.bbox.fr" , "smtp.free.fr", work fine. But "pop.free.fr" receives <mail>@free.fr as spams.
So, why no SMTP works with kmail-trinity, (excepted smtp.starinux.org). Strange...
Cheers
andré
Also you want to make sure that somebody "out there" hasn't compromised your account, and is using it for spam. I don't know how that is done, exactly, but I'm sure others here can help, if it's a possibility.
It would be nice if one email account, or provider, would do it right, all the time, so that we never need to get new email addresses, but that is not how things work.
Bill ____________________________________________________ tde-users mailing list -- users@trinitydesktop.org To unsubscribe send an email to users-leave@trinitydesktop.org Web mail archive available at https://mail.trinitydesktop.org/mailman3/hyperkitty/list/users@trinitydeskto...
On April 13, 2022 12:51:04 PM CDT, ajh-valmer ajh.valmer@free.fr wrote:
Since some days, when I send an email, I receive immediately this message above : ======== Unable to send message: Sending the message failed because the server rejected the following recipients: (The server replied: "5.7.1 martine@online.fr: Relay access denied") The message will remain in your Outbox folder until the issue is corrected (e.g. an invalid address) or move it to another folder. The following transport protocol was used: bbox" ======== regardless of the smtp server, yahoo, gmail, free... Others smtp server indicates that my mail is a spam, no, it's a normal private mail.
Does it come from kmail-trinity ?
Thanks for your help. Cheers
André ____________________________________________________ tde-users mailing list -- users@trinitydesktop.org To unsubscribe send an email to users-leave@trinitydesktop.org Web mail archive available at https://mail.trinitydesktop.org/mailman3/hyperkitty/list/users@trinitydeskto...
Andre,
According to this: http://trinitydesktop.org/servicealerts/ Seems that email is up and running fine. I doubt this is a problem with kmail for Trinity but I have had issues sending mail before. Are your ports and encryption ettings correct? If you change these settings, make sure you completely redo what is sitting in outbox because it will not send or keep giving you errors until you compose a new message, at least in my experience.